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Travel & Hospitality
Customer Stories
How organisations like yours are using customer feedback to make better decisions.
Housing
Town & Country: From Excel Hell to Evidence-Based Action
Transport
Greater Anglia: Tables, Toilets, and Targeted Action
Retail
Sainsbury's: When 2 Million Surveys Tell You Everything and Nothing
Housing
Raven: From Data Overload to Driving Change
Housing
BPHA: Three Months Behind to One Day Ahead
Transport
Avanti West Coast: Tens of Thousands of Comments, Zero Manual Tagging
Housing
Sovereign: 10 Hours a Week Back in Their Pockets
Housing
Guinness Partnership: Predictive Insights From Ivy to Damp and Mould
Transport