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Voice of Customer   February 2024

A cheat code for Voice of Customer

Working with some of the most data-rich brands in the world and analysing many millions of customer conversations a year, we at Wordnerds have taken what we've learned and  teased out the best practice into a simple, step-by-step framework to improve your Voice of Customer program. Below, the Nerds take you on a whistlestop tour of the framework with additional insights provided by CX consultants Clarasys.

Pete

Got any questions?

Speak to one of our team if you're curious to learn more — that's our CEO Pete over there. We promise no salesy stuff until you know we're the tool for you.