Know Where You Stand on Hazards: The Awaab's Law Benchmark

What You'll Learn

For the first time, we're benchmarking what tenants are saying about hazards—and showing how you can identify, understand, and act on them consistently, whichever channel they come through.

What you'll walk away with:

• What the sector's hazard picture actually looks like — what tenants are saying about damp, mould, and other HHSRS hazards across 18 housing associations, benchmarked for the first time. The sector context you need to understand where your own organisation sits
• Where the sector is struggling most — which hazards dominate, which channels surface them, and where the gaps are that housing associations need to be aware of
• How to spot hazards across every channel—before they escalate — surveys, complaints, repairs, calls. A consistent approach so nothing falls through the cracks
• What to do next — how to use benchmarking to focus your Awaab's Law response where it'll make the most difference