- Linguistics-based approach
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Spoiler: no one will ever invent a 100% accurate text analytics tool. Language changes depending on context and AI trained on vast data sets can't appreciate the nuance of how your customers speak. Wordnerds isn't perfect, but when there's a howler, our linguistics lens lets us make tweaks that the AI black box just can't. The result is insights you can trust. - Adaptable classification models
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If someone asks you what your data tells them about a subject, and you don't have a classification model trained for it, what do you do? Some tools take weeks to add new themes to their platform. With Wordnerds you can do it yourself in 30 minutes. Our CSO can do it in 10, but he's a really massive nerd. - Proof-of-concept reports
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Getting buy-in from the people who keep the money is a tough one. If only there was a way to present them with an in-depth research piece on your data, to your specifications, to demonstrate the value feedback analysis software can bring and with a guarantee that if it’s not up to scratch, you’d get your money back. Wait! As wild random chance would have it, we do that! We’ll even throw in a private webinar to present the findings to you and your colleagues. - Loveliest CS team in the world
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We don't mean to brag. But you'll get it once you've met them. - Wordclouds
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Look, we get it. Wordclouds are pretty. They add a dash of colour to your reporting. They give you something visual to show off. If those are your criteria, may we recommend this photo of Wordnerds office dog Pip:
