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Turn 390,000+ reviews into board-ready evidence: Live report walkthrough

Live breakdown of the 2025 Hotel Guest Experience Report

Right, so you've downloaded the report. But here's the thing-we couldn't fit everything into those slides. Join the Nerds live as we dig into the juicy bits from 390,000+ reviews, including how to build business cases that don't sound anecdotal. 

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Here's what every hospitality insights team knows:

You've got brilliant ideas for improving guest experience but proving which ones will actually impact revenue? That's the proper challenge

You're drowning in fragmented feedback from Tripadvisor reviews and booking.com, spending mind-numbing hours categorising comments. But when the board asks, "What's the ROI of fixing this?" You're stuck with anecdotal evidence that sounds like opinion. 

Sound familiar?

This webinar is built for Insights & Analytics Teams, Customer Experience Leaders, and Revenue Managers who need to transform feedback data into strategic decisions.

 

 

Let's See What Your Customers
Are Actually Saying

Whether you're still building your case or ready to see it working, we've got you covered.

Demo

Ready to See it Working?

Let's set up a demo. You'll see how we use the Wordnerds platform to train themes, how customer insights integrate into Power BI, and some of the ways we help you prioritise what to act on and what to ignore. No hard sales, ever.

Online Report

Building a Business Case?

Most Insights and CX teams struggle to get buy-in and—more importantly—investment from senior leaders. Their VoC programmes get stuck and stagnate. We've created a guide that shows you how to break out of that cycle.