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Watch the Recording

Turn Tenant Feedback into Action – with risk free Proof of Concept

In this webinar, Sarah and Steve take you on a whistle stop tour through the 3-stage Proof of Concept project process that turns your ‘stuck in spreadsheet’ feedback into an evidence-led plan for investment and action. 

 

Turn tenant feedback

What We Show You

👀 How our analysts build customised classification frameworks to help you size your data, with a specific emphasis on our TSM framework and other important themes
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🤖 How we securely train our AI on your resident feedback to surface key issues.

📊 How we layer insights, sentiment scores and metadata in Power BI to unlock granular, actionable insights that would take a human HOURS

 

Sign up to watch on demand and you get:

🎯 A proven 3-step process we've used with dozens of housing providers to turn messy feedback into a business case for change.

🏘️ A mock 31 page Proof of Concept report which is exactly what we give to you at the end of a project - so you can see the level of detail and insight you’d get with us.

💸 Exclusive PoC discount

 

Let's See What Your Customers
Are Actually Saying

Whether you're still building your case or ready to see it working, we've got you covered.

Demo

Ready to See it Working?

Let's set up a demo. You'll see how we use the Wordnerds platform to train themes, how customer insights integrate into Power BI, and some of the ways we help you prioritise what to act on and what to ignore. No hard sales, ever.

Online Report

Building a Business Case?

Most Insights and CX teams struggle to get buy-in and—more importantly—investment from senior leaders. Their VoC programmes get stuck and stagnate. We've created a guide that shows you how to break out of that cycle.