Get Ready for April: What Guinness Partnership Learned Covering All 29 HHSRS Hazards
Trusted by a range of UK Housing Associations (From About 3k Homes Under Management to 80,000+)
You'll discover:
How Guinness Partnership covered every hazard from the start — and what you can replicate. When someone asks "how are we going to do this?", you'll have a concrete answer.
How to spot hazards before they trigger timeframes — not just in complaints, but across repairs, calls, and surveys. Because the worst regulatory situation is a hazard that was sitting in your data and nobody caught it.
What a working hazard framework actually looks like — not theory, not a checklist. A real framework being used operationally, day to day, that you can adapt rather than building from scratch.
What to tell your board — After this session, if someone asks "what's our plan for April?", you'll have a proper answer. Not a vague one. A specific, defensible one.
Who is this for?
Whether you're leading the compliance response, briefing the board, or trying to work out how to spot hazards across 15 different feedback channels — if you're at a Welsh HA and April is on your mind, this session is for you. Haven't really started yet? Even more reason to come.
Your Presenters
Steve Erdal | Co-Founder and Head of Insight & Innovation
Steve will set the scene on what Welsh HAs are facing and walk through the Guinness Partnership case study — how they built a framework covering every HHSRS hazard and how it works in practice. He'll also cover how you can take the next steps with your own data.
Sarah Wilson | Housing Account Manager
Sarah works with housing associations across England on turning tenant feedback into actionable insight — including hazard identification for Awaab's Law compliance. She'll be hosting the session, walking through the inner and outer loop framework, and moderating your questions.
Zoe Wilson | Customer Success Manager
Zoe manages the housing association accounts at Wordnerds and knows the compliance pressures you're facing. She'll walk through the Guinness Partnership case study in detail — how they built their HHSRS framework, how it spots hazards before they trigger timeframes, and what it looks like in practice.
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