Preventing complaint escalations with The Guinness Partnership
Joined by Performance Analyst at The Guinness Partnership Thomas Simpson, the Nerds walk through the complaints landscape, how leading HAs are handling their complaint trends, and research we have conducted into Ombudsman findings of maladministration.
Ensure your NPS is making an impact
Got any questions?
Speak to one of our team if you're curious to learn more — that's our CEO Pete over there. We promise no salesy stuff until you know we're the tool for you.
