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Everyone is looking at AI to improve the way they’re doing things, utilising LLMs like Copilot and ChatGPT is a typical place to start... But when you’re dealing with customer feedback data, should you be using these tools?
We analyse the same data set using Copilot and a Specialist tool and compare the outcomes.
In this guide we provide a written analysis of our live webinar where we used Copilot and a specialist tool to analyse the same data set and show you the outcomes in this AI showdown.
Download this guide to learn:
✔ Why use AI to analyse customer feedback
✔ Analysis of data using Copilot
✔ Analysis of data using Wordnerds
✔ An analysis of the analysis - to dissect the real differences between LLMs and specialist tools