Find out where you actually stand

We take your TSM and complaints data, structure it, and map every issue likely to affect your C Grade. You get a draft improvement plan for mitigating them, and every customer opinion at your fingertips, ready to submit.

Register your interest

Tell us who you are and we will be in touch to scope it against your data.

Get an improvement plan using your data

  • Your data, structured

    Your TSM and complaints data, structured and categorised.

  • A map of the issues

    Every issue that will likely affect your C Grade, identified in your own data.

  • A draft improvement plan

    How to mitigate each of the issues we find.

  • Evidence at your fingertips

    Every customer opinion at your fingertips, ready to submit.

Special offer

£9,995, usually £12,775

Register your interest by 27 September 2026.

Pete, founder of Wordnerds

So you're reading the footer now? Either you ❤️ Wordnerds or you're desperate for something to read. Either way, CX Corner from Wordnerds is the answer. Fortnightly Voice of Customer bombs dropped in your box. Signup 👇 or find out more.