Find out where you actually stand
We analyse your TSM and complaints data, map every issue likely to affect your C Grade, and draft an improvement plan for each one. You get the evidence to back it up.
Register your interest
Tell us who you are and we'll get back to you within two working days to scope it against your data. Register by Friday 9 October to get the offer price.
Get an improvement plan using your data
The issues, what's behind them and what to do about each one, for your team to own and act on.
Special offer
£9,995, usually £12,775
Register your interest by 9 October 2026.
What does the regulator look for?
Across all 228 consumer standards judgements published at the time, the regulator credited landlords that found their own weaknesses before inspectors did, and could evidence what they were doing about them. Wordnerds analysed every one of those judgements, and the Improvement Plan applies the same approach to your own data.
Before inspectors arrive, they've already been through your TSM results, your regulatory returns and the evidence you submit. Many of the issues they'll ask about are sitting in your tenants' comments and complaints right now.
Steve Erdal, our Chief Scientific Officer, leads the team behind the analysis, which we walked through in the webinar. You can get the full write-up, The grammar of a C1, from the form on that page.
What happens after we register?
Register your interest
Tell us who you are using the form above.
Talk it through with Sarah
We'll get back to you within two working days to set up a short scoping chat about your data.
We analyse your data
About 30 days from when we receive your TSM and complaints data.
You get your plan
The map of issues, the draft improvement plan and the evidence behind it, yours to keep and act on.
Questions before you register
What data do you need from us?
Your Tenant Satisfaction Measures survey comments and your complaints data. If you hold other tenant feedback, such as repairs comments, we can talk about including it when we scope the work.
We've already had our inspection. Is this still useful?
Yes. After a judgement, the regulator expects you to understand the root causes of any weaknesses and to publish an improvement strategy. The map of issues and the draft improvement plan give you a starting point for both, built from what your tenants have told you.
How long does it take?
About 30 days from when we have your data.
Do we keep what you produce?
Yes. Everything it produces is yours to keep.
How is our tenants' data handled?
Your data stays in the UK, in ISO 27001-accredited data centres. We hold Cyber Essentials Plus, work to GDPR and never use your tenants' data to train external AI models.
Do prices include VAT?
No. Prices exclude VAT.
