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4 ways HAs can identify insights and improve TSMs with AI

Understand the pros and cons of the most used options for identifying insights and CX priorities from your data to improve your tenants' lives.
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‍A review of ChatGPT, Specialist Tools, Medallia/Qualtrics, and DIY Solutions.

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Discover how to identify insights from customer feedback with AI

This guide provides a comparison of the most popular options housing associations have to analyse customer feedback with AI. Understand the differences between ChatGPT, In-built survey analytics, DIY solutions and specialist tools.

Download this guide to learn:

✔ What to look for when selecting a feedback analysis tool
✔ What methods and tools CX professionals in housing associations are currently using for feedback analysis
✔ The pros and cons of each method explained