How the DWP pivoted to support service users during COVID-19...

Child Maintenance Services was undergoing an overhaul to improve access when a global pandemic threw a spanner in the works.Watch DWP's Fay Cooper explain for the 2020 Dynamite Awards how Wordnerds allowed them to pull this off under serious time pressure.

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DWP pivoted, using insights from the Wordnerds platform to quickly prioritise service changes when it mattered most, for those it mattered most to.

See if we're a good fit...

Sarah (aka Saz) our Account Manager will show you how Wordnerds can help you:
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✔ Surface root cause insights you can prioritise

✔ Train AI to manual tag customer feedback at scale

✔ Find surprises in your data with automated topics
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No salesy stuff until you know we’re the tool for you.

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