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Virtual
March 28th, 2024 — 11:00-12:00 Free
Webinar:
Why complaints are the key to boosting tenant satisfaction
How you can turn the new complaints code to your advantage
You will learn:
How to apply a framework to complaints resolution that both leaves happy customers and boosts overall tenant satisfaction
What strategic advantages the new complaints code can offer if properly approached
Why reducing complaints volumes should never be your aim, and why the opposite might be more useful
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Virtual 
March 28th, 2024 — 11:00-12:00 Free Virtual March 28th, 2024 — 11:00-12:00 Free